Learning objectives
1: The student will understand and be able to explain how organizations can be improved by systems thinking and how a manager can get a better holistic view of the organization. The focus is on how the relationships between all parts of the organization can be systematized into a whole.
2: The student will be able to combine models and methods from various sources / disciplines and from these combinations create simplified descriptions of a complex organizational context.
3: The student should be able to compile, generalize and describe the processes of an organization in a clear, systematic and orderly manner so that the process descriptions can be reused by the organization’s management. As businesses change and since the complexity of the business problems are large, it is essential that students learn to independently and creatively find solutions to the problems.
4: The student should be able to solve problems related to how an organization should relate to the surrounding community. For this to be possible, the student should be able to demonstrate how a leader should act in contact with the outside world on the basis of their assessment of specific situations in the surrounding community. This includes skills in communicating with media.
Content
The course is a module of a master. It consists of 10 lectures and 10 exercises. The theoretical content describes:
- Introduction to Systems Thinking
- Basic system theory
- Formalization, automation and streamlining
- Design and Presentation of information + Information Technology aids
- Systematic knowledge management
- Game theory and power play in organizations
- Design and systemization of control principles, control systems and ERP
- Reporting Principles, indicators for performance measurement and incentive systems